Monday, March 07, 2005

FCC Clarifies Telemarketing Rules

Contact Center Today - Business Briefing for Contact Center Professionals - FCC Clarifies Telemarketing Rules: "Business Briefing for Contact Center Professionals
FCC Clarifies Telemarketing Rules

March 7, 2005 11:42AM

The FCC declined to change its rules requiring telemarketers to ensure that any technology used to dial telephone numbers abandons no more than 3 percent of calls answered by a person and requiring telemarketers to deliver a prerecorded message identifying the telemarketer's name and telephone number. "

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